Verizon Telecommunications team has a data portal that holds the status and whereabouts of all the equipment. The portal is redundant and information is scattered.
Recreate the entire portal with new look and feel. Implement Responsive Design and best practices to have a more seamless use for the engineers.
I was one of 2 UX designers on the team. I collaborated with the business analysts and developers as well as the product managers at Verizon.
Here are some old views of the application called BGW before they came to SCIIT Solutions. As you can see Its cluttered, half the buttons on the side menu contain no information in them. The information architecture has no structure and related items are far from one another. In the new look of the application we made it cleaner. We placed button tabs on top to populate each property on the same screen as oppose to having to open many windows. We used one long scroll as opposed to many pages and implemented easier navigation and proper information architecture.
In the new application we created a new way to search for equipment. The users wanted one long scroll as opposed to many pages. We allowed the user to refine and narrow the search on the side bar. We put the action buttons into one drop down button as opposed to being across the screen. On every details page, whether the Rack, Shelf, Slot etc., you are able to navigate through the tabs and the information is populated on that screen as opposed to opening another page. As well, we added a seamless way to go back and forth from your list of rack, shelf, slot, card pages with the tabs on the top right or by using the tree navigation on the left.
In this wireframe I'm on a Shelf and I want to add a slot. I Would hit the action button and hit Add Slot, then the modular window would populate the screen, and I'm still on the shelf details. I can then add slot, clear or exit out and the shelf details will become visible again. I have many more wireframes of all the different flows and would love to show them to you! Reach out to me if you'd like to see more.